How We Actually Started
Back in 2019, I walked into a salary negotiation completely unprepared. I had read every article online, watched YouTube videos, and still managed to accept the first offer without even trying to negotiate. Sound familiar?
That failure led to something unexpected. I started documenting every financial conversation I had – with clients, suppliers, even my landlord. What worked, what didn't, and why. After a year of this obsessive note-taking, patterns emerged.
The breakthrough came when I realized most negotiation advice focuses on tactics, not communication. Real negotiation happens in the spaces between words – the pauses, the tone, the questions you ask when someone says "that's our final offer."
By 2021, friends were asking for help with their own negotiations. By 2023, we had our first corporate client. Now we work with professionals across Australia who want to get better at these conversations without feeling like they're playing games.